At SNOWMAN New York, we believe trying on a SNOWMAN Down Jacket should not cost you. For domestic customers we offer FREE shipping and returns.
We offer free domestic shipping. Our order processing time is 2-3 business days and it will be shipped via UPS Ground (3-8 business days). For international shipping, please use the shipping rate calculator at the check out page for information.
We gladly accept returns within 14 days of delivery date. Item(s) for return must be unused, unwashed, and in its original condition. To initiate the return process, please email sales@snowmannewyork.com and one of our team members will reply to you with return shipping labels in 3-5 business days. 

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